ddrummond.net / support

Support

Need a hand with one of my apps or sites? Email is the best way to reach me — I read everything and typically reply within one to two business days.

What to include

A few details make it much easier to track down what's going on:

  • The app or site you're writing about, including the version if you know it.
  • Your device and OS — for example, "iPhone 15, iOS 18" or "Chrome on Windows 11."
  • What happened — what you expected, what you saw instead, and roughly when.
  • Screenshots or recordings, if handy. They're often the fastest route to a fix.

Privacy

Anything you send stays between us. I use it only to investigate and resolve your issue, and I don't share it with anyone else.